Effective June 1, 2026

Cancellation and Refund Policy

This policy sets expectations for cancellations, missed appointments, future membership changes, and product or service refund requests. Launch pricing is consult-first, and no payment is collected through the intake form.

Consultations and Remote Support

Clients should review timing, service details, and cancellation expectations before booking. If you need to reschedule, contact Halo-Vibe as early as possible. Complimentary consultations and free launch offers do not create a refund obligation because no payment is collected for those requests.

Memberships

If memberships are introduced later, they should include clear renewal reminders and a plain path to pause, adjust, or cancel future billing. Refund availability may depend on whether the current service period has already begun.

Missed or Late Appointments

If a paid appointment or support window is missed, refund or reschedule eligibility may depend on the details shared before booking, whether preparation has already started, and whether Halo-Vibe can reasonably move the appointment.

Products

If physical products are offered later, refunds, exchanges, and shipping concerns should follow the specific terms shared before purchase.

Request Help

For refund or cancellation questions, contact support@halo-vibe.com with your name, order or booking details, and the reason for the request.